Business Process Innovation
We help you achieve positive organisational change with BPI Analysis. We use a methodological approach to uncover technological and operational efficiency improvements, that can generate higher profits and greater levels of service delivery.
GROW FASTER. SMARTER.
Business Process Innovation means embracing advancements in technology to discover new revenue opportunities and improve operational efficiencies. Our BPI Assessment is designed to uncover improvements in your business operations through a proven methodology. Combining Design Thinking with the latest advances in data and technology, we are able to deliver a practical plan to drive real outcomes within weeks.
GROW FASTER. SMARTER
Business Process Innovation means embracing advancements in technology to discover new revenue opportunities and improve operational efficiencies. Our BPI Assessment is designed to uncover improvements in your business operations through a proven methodology. Combining Design Thinking with the latest advances in data and technology, we are able to deliver a practical plan to drive real outcomes within weeks.
Business Applications
Combining our expertise in Microsoft technology with our deep Dynamics 365 integration expertise, we help you achieve better outcomes across business units and functions.
SALES & MARKETING
Unite and empower your sales and marketing teams with intelligent technology. We work with you to build a modern marketing function using Dynamics 365. Plan, automate and monitor your customer journeys to effectively engage with prospects and generate high-quality sales leads.
CUSTOMER SERVICE
Consistently deliver exceptional customer service, drive connected experiences, and empower agents with the right tools at the right time. With Dynamics 365 Customer Service Professional, you have greater options for personalisation, with self-service portals that allow customers to resolve issues independently.
FIELD SERVICE
Deliver a seamless, end-to-end service experience and resolve issues proactively with Dynamics 365 Field Service. Dispatch technicians when and where they're needed most and ensure consistent operations by predicting, detecting, and resolving service issues before your customers even know there's an issue.
ENTERPRISE RESOURCE PLANNING
Gain complete control and transparency across your finance and operations with Dynamics 365 Business Central. Establish a 360-degree view of business performance, accounts, forecasts, budget and cashflow, to improve your strategic plans and reduce operational costs.
SALES & MARKETING
Unite and empower your sales and marketing teams with intelligent technology. We work with you to build a modern marketing function using Dynamics 365. Plan, automate and monitor your customer journeys to effectively engage with prospects and generate high-quality sales leads.
CUSTOMER SERVICE
Consistently deliver exceptional customer service, drive connected experiences, and empower agents with the right tools at the right time. With Dynamics 365 Customer Service Professional, you have greater options for personalisation, with self-service portals that allow customers to resolve issues independently.
FIELD SERVICE
Deliver a seamless, end-to-end service experience and resolve issues proactively with Dynamics 365 Field Service. Dispatch technicians when and where they’re needed most and ensure consistent operations by predicting, detecting, and resolving service issues before your customers even know there’s an issue.
ENTERPRISE RESOURCE PLANNING
Gain complete control and transparency across your finance and operations with Dynamics 365 Business Central. Establish a 360-degree view of business performance, accounts, forecasts, budget and cashflow, to improve your strategic plans and reduce operational costs.
Application Development
Turn your vision into a reality with a bespoke solution, aligned with your business goals. We’ll work with you to build, enhance, and improve applications to drive your business forward.
CUSTOM DEVELOPMENT
Whether you need a web application, mobile development, or desktop application, we can help. Our team takes time to understand each organisation we work with, where they are now and where they want to be. Based on this, we assemble a dedicated team of specialists to drive your plans from conception to execution.
LOW CODE DEVELOPMENT
We can quickly and efficiently solve your most-pressing business challenges using Microsoft's low-code Power Platform capabilities. Low-code application development allows us to deliver business value faster than with traditional development. Scalable, secure, and extendable, our low-code solutions also integrate easily with the rest of the Microsoft ecosystem.
APPLICATION MODERNISATION
We have the technology, processes, and skills to modernise your legacy applications and drive improved business performance and productivity. Working with you to consolidate, re-architect, migrate, replace, and automate legacy systems, we leverage the power of Azure Cloud Services to develop a cloud strategy that will maximise your IT investment.
CUSTOM DEVELOPMENT
Whether you need a web application, mobile development, or desktop application, we can help. Our team takes time to understand each organisation we work with, where they are now and where they want to be. Based on this, we assemble a dedicated team of specialists to drive your plans from conception to execution.
LOW CODE DEVELOPMENT
We can quickly and efficiently solve your most-pressing business challenges using Microsoft’s low-code Power Platform capabilities. Low-code application development allows us to deliver business value faster than with traditional development. Scalable, secure, and extendable, our low-code solutions also integrate easily with the rest of the Microsoft ecosystem.
APPLICATION MODERNISATION
We have the technology, processes, and skills to modernise your legacy applications and drive improved business performance and productivity. Working with you to consolidate, re-architect, migrate, replace, and automate legacy systems, we leverage the power of Azure Cloud Services to develop a cloud strategy that will maximise your IT investment.
Modern Workplace
MICROSOFT 365
The essential toolkit for the modern workplace, Microsoft 365 combines Office productivity apps with Windows 10 and powerful cloud services for security, file sharing, collaboration and more. We can help you get the most out of tools in the Microsoft 365 suite, providing expert advice on everything from adoption and user policies, to data migration and licensing.
MICROSOFT TEAMS
Teams enables your employees to come together quickly across organisational and geographical boundaries. Integrating seamlessly with your Microsoft 365 applications, Teams brings video meetings, voice calling, workplace messaging, file storage, and much more, into a single application. We can get your organisation started with Teams or provide support and enhancements to make sure you’re getting the most out of your existing solution.
SHAREPOINT
More than just a file repository, SharePoint is an enormously adaptable platform that can be uniquely customised to your organisation. We can design, govern, and support your SharePoint environment, with a range of QuickStart Apps packages available – including staff directories and out-of-the-box intranets - to help you get up and running quickly.
GOVERNANCE & SECURITY
In developing a modern workplace, the challenge arises of how to maintain strong information governance and security, while still delivering flexibility and improved collaboration. We can help you to develop a full governance strategy, ensuring your organisation’s data is stored and used appropriately. We’ll also help you to maximise the compliance and security capabilities of Microsoft 365, to deliver end-to-end protection for your organisation.
MICROSOFT 365
MICROSOFT TEAMS
SHAREPOINT
GOVERNANCE & SECURITY
Data & Automation
Gain access to your most valuable business asset: data. We’ll help you extract critical insights and gain greater value from your data using Microsoft’s powerful Data and AI platform.
DATA MANAGEMENT
As data volumes continue to grow, a flexible enterprise data architecture is key to support your organisation’s analytics needs, particularly in times of continuous change. We build data warehouses and data lakes leveraging the Microsoft Azure Data Platform, providing a flexible, scalable, and secure architecture for structured and semi-structured data.
DATA VISUALISATION & REPORTING
We get to know your business, KPIs, and business drivers to design intuitive dashboards and interactive reporting that allow you to understand your data in new ways. We use Microsoft Power BI, enabling everyone at every level of your organisation to make confident decisions using up-to-the-minute analytics.
ARTIFICIAL INTELLIGENCE
Revolutionise your business with AI technology that supports your decision-making, optimises your processes, and automates tasks. We use Microsoft’s Azure AI platform to help organisations build solutions that can analyse images, understand speech, make predictions using data and imitate other intelligent human behaviours.
DATA MANAGEMENT
As data volumes continue to grow, a flexible enterprise data architecture is key to support your organisation’s analytics needs, particularly in times of continuous change. We build data warehouses and data lakes leveraging the Microsoft Azure Data Platform, providing a flexible, scalable, and secure architecture for structured and semi-structured data.
DATA VISUALISATION & REPORTING
We get to know your business, KPIs, and business drivers to design intuitive dashboards and interactive reporting that allow you to understand your data in new ways. We use Microsoft Power BI, enabling everyone at every level of your organisation to make confident decisions using up-to-the-minute analytics.
ARTIFICIAL INTELLIGENCE
Revolutionise your business with AI technology that supports your decision-making, optimises your processes, and automates tasks. We use Microsoft’s Azure AI platform to help organisations build solutions that can analyse images, understand speech, make predictions using data and imitate other intelligent human behaviours.
What Our Clients Say
“While the functionality of your chosen software is important, the people that you work with, and the relationships, are critical. You need to feel sure that you’re working with a partner that cares about your organisation. With Clade, we have that confidence.”
Chief Executive Officer
Australia Israel Chamber of Commerce
“I’ve found everyone at Clade really easy to work with. We needed to get so much done in such a short timeframe that the goal posts were continually moving. Clade were prepared to be very flexible. I could trust them to do what they promised and often quite a bit more.”
National IT Manager
Fullerton Health, Medical Centres
"We have an entirely new exposure to the activity of the staff involved. We are seeing things that would never have seen before, and we're looking at quality in an entirely new way, because there simply was no possibility of us knowing the things we now know.”
Senior Project Officer
Queensland Health